• Welcome to Nguyen Factory Vietnam! By accessing or using our website nguyendirectfactory.com, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these Terms, please refrain from using our website.

  1. Acceptance of Terms.
  By visiting, browsing, or using our website, you agree to abide by these Terms and Conditions, as well as our Privacy Policy. We reserve the right to update, modify, or change these Terms at any time without prior notice.

2. User Eligibility
To use our website, you must be at least 18 years old, or the legal age of majority in your jurisdiction, and have the legal capacity to enter into binding contracts.

3. Use of the Website.
You agree to use the website solely for lawful purposes.
You must not engage in activities that disrupt, damage, or interfere with the functioning of the website.
You are responsible for maintaining the confidentiality of your account and password, and you agree to notify us of any unauthorized access to your account.

4. Intellectual Property

All content, including text, images, graphics, logos, videos, and software on the website, is the property of Nguyen Factory Vietnam or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or otherwise use any content without prior written permission.

5. Product Information and Availability
We make reasonable efforts to display product descriptions and prices accurately. However, errors may occur, and we reserve the right to correct any inaccuracies.
Product availability is subject to change, and we cannot guarantee that items will always be in stock.

6. Orders and Payments

By placing an order through our website, you are making an offer to purchase the selected products or services, subject to these Terms.

Prices are subject to change without notice. All payments must be made using one of our accepted payment methods. We reserve the right to refuse or cancel any order at our discretion.

7. Shipping and Delivery

We will make reasonable efforts to ensure timely delivery of orders, but we cannot be held responsible for any delays caused by third-party shipping carriers.

Shipping fees are calculated at checkout, and you are responsible for any customs duties or taxes.

8. Returns and Refunds

Our return and refund policy is outlined separately on our website. Please review our [Return and Refund Policy] for more details.

Certain items may not be eligible for return, including customized or personalized products.

9. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Disclaimers

The website and its content are provided “as is,” without warranties of any kind, either express or implied, including but not limited to accuracy, completeness, or fitness for a particular purpose.

We do not guarantee that our website will be error-free, secure, or uninterrupted.

11. Limitation of Liability

To the fullest extent permitted by law, Nguyen Factory Vietnam shall not be liable for any damages arising from the use or inability to use the website, including but not limited to lost profits, data loss, or incidental damages.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Vietnam, without regard to its conflict of law principles.

13. Termination

We reserve the right to suspend or terminate your access to the website if you violate these Terms, without prior notice.

14. Third-Party Links

Our website may contain links to third-party websites. We do not endorse or have control over these external sites, and we are not responsible for their content or privacy practices.

15. Indemnification

You agree to indemnify and hold harmless Nguyen Factory Vietnam, its employees, officers, and affiliates from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms.

16. Changes to the Terms

We may update or modify these Terms at any time. All changes will be posted on this page, and the updated Terms will become effective immediately upon posting. We encourage you to review this page periodically for any updates.